Frequently Asked Questions
Everything you need to know about your PlanToys fashion experience.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout.
What is your return policy for apparel?
We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain sale items may be final sale.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, PlanToys is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and eco-friendly dyes to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.